Frequently Asked Questions


Technical Questions

How do I login?
Please login at once the Summit opens at 6pm PST (USA) on Thursday, September 30th.

I forgot my password.
To reset your password, please click here. You will receive an email with a link that you can use to create a new password.

The video is not playing.
We recommend using an updated version of your browser such a Chrome or Firefox. You may also need to allow the video a few seconds to load, depending on the speed of your internet connection. Be sure that your wi-fi signal is strong and if on mobile, you can also use data.

When I try to register/purchase the All Access Pass it says my email is already in use.
Please first login to your account and then click on the link to purchase the All Access Passport here.

I still have questions.
Please feel free to email us here with any questions.